Marketing Begins At Home

When do you open?

Went into a food store at St Pancras station this morning. Doors were open. The lights were on. There was someone who looked like a customer sitting at a table.

“We’re not open” was the statement I got from one of two people behind the counter. They missed out on a sale. But much more important, I won’t go back again.

Would it have really hurt them to take my money for a cup of coffee? Or put a closed sign up on the door?
 
 

Great leaders need to listen

"Saturday 15 February 2003 saw what is considered to be the largest public protest in British history." So say the BBC. Depending on who you believe there were 750K or 1M people who took to the streets. This as well as opposition from other EU leaders, members of his cabinet, and lukewarm support from his chief legal advisor. How can he believe that it was still right to go to war?

Great leaders need to be just a little in front of the troops. But too far and you get cut off. Tony Blair lost the chance to be first President of Europe. He has lost all status in the UK. He may yet face war crimes charges.  Because he didn't listen to the largest public protest in British history.